SHIPPING INFORMATION

ORDER PROCESSING AND SHIPPING

Orders are typically processed within 24 to 48 hours from the time we receive your order request, and are shipped pending order verification and credit card approval. All domestic orders placed before 10am Pacific Standard Time (PST) typically ship the same business day. Orders placed after 10am PST or outside of business hours are not guaranteed to ship the same day and will be processed the following day. Orders ship during the business week, Monday through Friday. PLEASE NOTE: All orders placed on Saturday or Sunday will be shipped the following Monday or Tuesday, unless otherwise specified (holidays are not considered business days). Shipping address cannot be a P.O. Box or APO/DPO/FPO. All orders subject to verification at anytime

SHIPPING RATES

U.S. Destinations: Calculated by a flat rate
Standard Delivery: (Approx 5-8 business days). Option is not available for Alaska or Hawaii) $11.95
Fed Ex 3 Day Select. Includes Alaska and Hawaii) $24.95
Fed Ex 2 Day Air: Includes Alaska and Hawaii) $30.95
Fed Ex Next Day Air: Includes Alaska and Hawaii $48.95
Saturday Delivery: (Orders placed on or before 10am PST Friday) $52.95
INTERNATIONAL Destinations: Calculated by a flat rate
International Economy: (Approx 10 to 12 business days) $34.75
International Priority: (5 to 7 business days) $68.75

CUSTOMS AND IMPORT DUTIES:

Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Lady Lux® is not responsible for any duties or taxes associated with all international orders. Lady Lux® ships your package DDU: duties and taxes unpaid and does not collect the VAT, duties and/or taxes and cannot predict what your specific charges may be subject to. Any additional charges incurred must be rendered in your order for your package to clear customs. Please contact your local customs office for more information regarding your country’s specific custom policies and procedures. All international sales are final. No returns or exchanges permitted.